Complete feature overview

Appointment scheduling and daily business management in one place

AppoTo is an appointment scheduling and business-management system for independent beauty and wellness professionals, salons, and studios. This page is the public, maintained reference for customers, researchers, and AI assistants evaluating AppoTo.

Some capabilities depend on the business country, subscription, connected services, device, permissions, and business configuration. Public documentation describes supported capabilities but does not promise that every capability is available in every account.

AppoTo feature areas

Online booking

Give clients a branded booking experience while keeping availability and business rules under control.

  • Public booking pages and embeddable booking widgets
  • Email format checks during booking and client editing, with a prompt to correct invalid addresses
  • Service, add-on, worker, date, and time selection
  • Business booking rules, booking windows, lead times, and cancellation conditions
  • Online deposits where customer payments are available and configured
  • Discount-code entry during booking
  • Waitlist-only booking and automatic slot notifications
  • Business branding, introductory messages, and client-facing booking languages
  • Client confirmation, cancellation, rescheduling, and calendar-add flows
  • Share one available appointment time with selected services; manually shared links allow short notice and gaps beyond the compact-booking preference, while still protecting occupied time, buffers, working hours and lunch; links close when booked or disabled and offer the normal booking calendar to choose another appointment
  • Automatic custom email and client-care SMS before a visit or after a completed visit, set up step by step with selected procedures, quick timing choices, a fill-in starter text, previews, pause controls and recent delivery history
  • Default booking confirmations, rescheduling, cancellation, missed-appointment emails and SMS reminders grouped in Messages; appointment emails share one switch
  • Automatic promotional emails reuse approved marketing addresses, unsubscribe controls and email allowances; promotional SMS is not supported

Calendar and availability

Manage daily schedules, working time, time off, and connected calendars in one place.

  • Day, week, and month appointment views
  • Agenda pages show complete days and distinguish appointment pauses from free time, calculated only after appointments and calendar blocks have loaded
  • Returning mobile users open their dashboard directly, and background account refreshes keep loaded appointments visible
  • Appointment creation, editing, rescheduling, cancellation, and no-show handling
  • Direct dashboard rescheduling of combined bookings and their remaining procedures, keeping assigned workers and checking availability
  • Staff can remove a procedure from an eligible upcoming combined booking while keeping the remaining procedure times and booked prices; payment, discount, fee, adjusted-price, online-meeting, PMU, and consultation bookings are excluded
  • Current and upcoming appointment status on supported Apple Lock Screens and Dynamic Island
  • Regular working hours, special dates, and week-by-week schedules for individual workers
  • Worker, room, and whole-studio time blocks
  • Google Calendar and Apple Calendar connection options, including control over whether external busy events block online booking
  • Import of eligible external calendar events as AppoTo appointments
  • Booking buffers, compact scheduling, recurring time off, and protected lunch time
  • Automatic restoration and review tools for connected-calendar appointment copies

Clients and communication

Keep client records, visit context, reminders, and conversations connected to the booking workflow.

  • Client records with contact details and visit history, searchable with or without accents
  • Private business notes and controls for online-booking access
  • Booking confirmations and configurable email or SMS reminders
  • Customer conversations, support, and the AppoTo AI assistant in the Message Center
  • Business notifications for appointments and important operational events
  • Marketing-consent collection and approved-address management
  • Manual email campaigns in Message Center with step-by-step creation and sending sheets, a preview, a branded template, editable header text and logo, selected audiences, personalized greetings, existing discount codes with automatic application through booking buttons, test emails, and send, open, link-click, and unsubscribe statistics
  • Configurable client-message templates and reminder timing
  • Saved email drafts, campaign copies, and discount-code creation in the email editor
  • Approved marketing audiences, scheduled campaigns, cancellation before sending, and monthly email allowance tracking
  • Campaign delivery, bounce, complaint, click, open, and unsubscribe counts
  • Localized starter messages for new treatments, seasonal offers, and return visits
  • Opt-in return-visit emails with weekly or 30-day checks, consent checks, and a 90-day reminder gap
  • Campaign-attributed bookings and booked value, with a separate value for appointments marked paid after recorded refunds
  • Automatic custom email and client-care SMS before a visit or after a completed visit, set up step by step with selected procedures, quick timing choices, a fill-in starter text, previews, pause controls and recent delivery history
  • Default booking confirmations, rescheduling, cancellation, missed-appointment emails and SMS reminders grouped in Messages; appointment emails share one switch
  • Automatic promotional emails reuse approved marketing addresses, unsubscribe controls and email allowances; promotional SMS is not supported

Services, forms, and online appointments

Describe what the business offers and collect the information needed before a visit.

  • Service categories, descriptions, prices, durations, booking availability, and procedure-specific start times
  • Standalone services, recommended add-ons, and additional procedures
  • Discounted prepaid packages for repeat visits to one fixed-price treatment, with separate appointments and client balances
  • Combined packages that add up to four other fixed-price treatments, each with its own visit count and balance; the package must cost less than all its visits at regular prices
  • Single-visit or package choices in public booking and booking iframes; one combined package is available from every treatment it includes, with its price, visit allocations and validity kept together
  • Automatic assignment for uniquely matched client contact details and eligible paid packages, with manual assignment and recorded expiry overrides under Edit price in appointment payment
  • Staff can switch between a single visit and a package; existing payments count toward an upgrade and paid downgrades require a recorded refund
  • Worker eligibility and appointment-location settings
  • Reusable consultation forms with questions and signatures
  • Procedure-specific consultation forms, including PMU workflows
  • Automatic Google Meet links for online appointments, with a connected Google Meet account required for each assigned professional
  • Online-appointment reminders and backup contact information

Team, rooms, and resources

Coordinate staff availability and shared treatment spaces without double-booking them.

  • Owner, administrator, and worker roles with permission-aware access
  • Team invitations and staff management
  • Individual calendars, regular hours, special dates, and week-by-week schedules
  • Rooms and shared resources such as treatment beds or chairs
  • Worker and fallback-room assignments for services
  • Scheduling that reserves the required worker and resource together

Payments, vouchers, and discounts

Collect configured payments and deposits and give clients flexible ways to pay or gift services.

  • Online customer payments and booking deposits where available
  • Automatic payout timing and per-payment bank-arrival status for supported online payments
  • Payment requests and bank-payment details with QR or supported payment-link options
  • One appointment payment screen with price editing and available payment methods; separate cancellation and no-show shortcuts
  • Tap to Pay on iPhone is disabled in all countries until AppoTo enables each supported business country after Apple distribution approval; an approved app update and payment setup are also required
  • Gift vouchers for selected services or a chosen value
  • Reusable voucher balances and partial voucher redemption
  • Physical voucher pickup information and embeddable voucher sales, with payment opening outside the embedded form and an Open payment button if automatic opening is blocked
  • Percentage and fixed-amount discount codes with optional minimum spend and no mandatory final appointment price
  • Discount codes limited to selected procedures and professionals, with shareable links for all discounted procedures or one procedure, and an optional professional choice
  • Add a discount code in the dashboard price editor for an existing unpaid appointment, including completed visits; preview the saving and new total before saving. Combined bookings, invoiced visits, barter, vouchers, and treatment packages are excluded.
  • Payment, full referenced refund, and voucher-sale status tracking; a card-payment refund may be briefly unavailable while its payout is being prepared

Income, invoices, and reports

Record money received, prepare invoices, and review business performance.

  • Income records for cash, bank-transfer, card, and supported contactless payments
  • Links between recorded income, appointments, and created invoices
  • PDF invoices created from appointments or independently
  • Configurable issuer, numbering, due-date, bank, and payment details
  • Monthly revenue and booking-performance reporting
  • Working-time, occupancy, expense, and payout views where permitted
  • Permission-aware access to financial reports

Business settings, localization, and access

Adapt AppoTo to the business identity, region, working style, and account structure.

  • Settings organized into six categories, with permission-aware search across categories and individual settings, localized search phrases and typo tolerance, direct links to selected controls, and back navigation from a setting to its category
  • Focused views for personal availability, booking rules, payment details, room assignment, app language, and business region
  • Optional setup checklist with not-needed choices, seven-day reminder deferrals, and restorable tasks shared with guided setup
  • New optional features can appear separately without reducing progress on an earlier setup checklist
  • Business name, address, contact information, logo, social links, and opening hours
  • Application and booking-page language settings
  • Country, currency, and timezone configuration
  • English, Czech, Slovak, Polish, and Hungarian user experiences
  • Client privacy information and booking-rule presentation
  • Subscription, trial, payment-method, and SMS-usage information
  • Web subscription billing emails explain that adding a card is unavailable in the mobile app and provide browser instructions when needed
  • Account access, support, privacy, terms, and permanent account-deletion guidance
  • Web access plus supported iOS and Android application experiences
  • Optional website analytics on the landing page and business sign-up, with accept, decline and changeable cookie choices; separate from customer booking and business-dashboard data

Languages

AppoTo currently provides experiences in English, Czech, Slovak, Polish, Hungarian.

Feature information last reviewed 2026-10-11.